Shipping and Delivery Policy
Thank you for your patronage at vCARDe. This policy outlines the shipping and delivery terms for our digital services and NFC card products.
Digital Products (Software Subscriptions and vCard Portfolios):
- Delivery Method: Delivered electronically via the provided email at checkout.
- Access Timing: Available immediately after payment validation.
- Maximum Delivery Window: Please allow up to 24 hours due to unforeseen delays.
- Physical Shipment: No physical delivery for digital products.
NFC Cards:
- Delivery Regions: Shipping available throughout India.
- Order Processing: Orders are processed within 1-2 business days post-payment clearance.
- Estimated Shipping Duration: Estimated delivery window is 10 to 15 days.
- Shipment Tracking: A tracking number will be shared for shipment monitoring.
Custom Printed NFC Cards:
- Customization Non-refundable: All custom printed NFC cards are final sale and cannot be refunded.
- Quality Variation Notice: Print quality may vary with design complexity.
- Color Disclaimer: Screen RGB colors may differ from printed CMYK colors.
- Replacement Policy: Replacements are provided for non-functional NFC cards.
Refunds and Returns:
- Digital Goods: Due to their nature, refunds or returns are not provided.
- NFC Cards: Return policy applies only to defective items and must be reported within 7 days of receipt.
Customer Support:
For any assistance with your order or delivery, our customer support is ready to help. Visit our support page to create a support ticket.
Terms of Use:
By making a purchase, you confirm agreement with these terms, including print quality and color variances.
Security:
Your transactional data is protected with industry-standard encryption practices.
We value your trust in GNK Services and strive to meet your expectations with every product. For further assistance, please reach out to our support team. Your satisfaction is our priority.